Our Project has 5 components that are inextricably linked, and upon your kind consideration and invitation for more deliberations, we shall be more than happy to provide a proposal centered on these components:

1. Telephone technology – The telecommunications infrastructure provided by Telco Service providers for toll free line services will determine the feasibility of our expansion plan.
2. Human Resources – The number of helpline counselors and staff as well as the extended hours of operations to 24/7. 
3. Training – Training hotline staff in relevant information and telephone counseling skills is crucial. 
4. Information Resources – We need to expand our referral list of relevant organizations and services, and an information resource that the general public counselors and case managers can access easily while taking a call.
5. Data Management – The data collection tools provisions within the telecommunications infrastructure provided by Telco Service Providers will be a step towards documenting all the cases we come across digitally so that the data can be used to solve the problem.